FAQ

Why buy from Dinettes by Design?
We have a lot of experience in this field…it’s all we do. Unlike most web companies we have a showroom, so we have seen most of goods we have on our website so can answer any questions you have. We attend all trade shows and keep on top of all the latest trends and have buying power to keep the costs down. We carry only quality merchandise and offer excellent customer service.

How long have you been in business?
28 years in the same location. Most people who have visited South Florida are familiar with our store. Please visit our showroom as we have many items, closeouts, floor samples, special purchases that will be at reduced prices, many lower than internet pricing.

How accurate are the samples online?
We make every effort to provide true color samples, however due to computer or internet variations we cannot guarantee complete accuracy. Please contact us if you are not sure and we will do our best to provide you with samples when possible.

Can I get different sizes and shapes?
On a lot of our goods YES you can.

What can I expect when ordering wood products?
Each piece of wood is unique and wood grains vary. Every piece of wood takes stain differently. Since we cannot guarantee wood colors, they may vary and are not considered defective because of color, stain or wood graining.

What height barstools do I need?
See size charts under barstools dropdown

How do I know what size table I can use?
We usually figure 24” on each side of the table to pull the chairs in and out comfortably. A lot of times you can place the set on the diagonal to create more room. Keep in mind if you are not using all 4 chairs every day that makes a difference too.

When do you charge my credit card?
At point of purchase. A lot of goods leave immediately or are to be custom made .We require payment in full at time of sale.

Do I pay sales tax?
Only goods delivered within the state of Florida will be charged sales tax.

Do I have a warrantee?
Yes most goods unless specified will come with the full manufacturers warrantee. Dinettes by Design warrantees online sales merchandise for 90 days.

How will my item ship?
Smaller goods will ship UPS or FEDEX, larger items will ship common carrier. ship common carrier this means to the back of the truck in front of your home. You may need help to unload,transport and assemble your furniture. You may also request “White Glove” delivery, please see shipping and policy page for details